We care about the protection of your privacy and especially about your Personal Data. That is why we want you to know how we collect, use or possibly disclose your information.

PERSONAL DATA
For the use of our services the collection of certain personal data or user identification information (PII) is necessary. You may also save some information that provides information about how and when you visited this website (eg the website from which you may have linked to this website, the date of your visit, etc.). This information is stored in order to improve the quality and content of this website. Your data can be used to identify a user in a unique way, among other things, for the purpose of displaying targeted ads, messages or content.

What is the purpose and legal basis of your data processing?

The purpose of the processing of your personal data is the advertising and direct marketing of our products and / or services. In order to achieve this purpose, we will collect and generally process only those data that are necessary, relevant and appropriate for the purpose of processing. The processing of personal data for the purposes of direct marketing is carried out for the purpose of serving our legal interest. Furthermore, in case of collection of Personal Data concerning you either through your subscription to the Newsletter or the completion of the Contact Form or due to your participation in a specific activity (such as draws or other offers), the free, explicit, special, will be requested on a case by case basis. your clear and fully informed consent. If you wish, you can receive the details of your own statement of consent (date, time, etc.). You can revoke your consent at any time, without retroactive effect. If you wish to revoke your consent, you can send an e-mail to info@exnatura.gr.

Information you provide

While browsing the site you may be asked to submit your personal information in order to take advantage of certain of our services (e.g. newsletter subscriptions, tips / hints or order processing) or to participate in a specific activity (such as draws or other promotions). We may combine the information you submit with other information we have collected from you, either online or offline, including, for example, your shopping history.

Passive collection and use of information

While browsing our website, some information may be collected passively (that is, collected without you actively providing it), using various technologies and media, such as web addresses, cookies, Internet tags, and the collection of navigation data. . Read the Cookies Policy and check the Cookie Settings Panel for detailed cookie information. In this Policy, you will also find information on how to disable cookies if you do not agree to their use.

Use of the information we collect

We may use your data in order

Respond to your requests for information about the services and / or products we provide.
Facilitate the process of distributing / delivering our services and / or products.
Send you newsletters, information or material that may to collect. Page traffic statistics.
To detect, prevent and deal with fraud or other illegal activities.
To evaluate the effectiveness of our events and other promotional activities.
Maintain (via updates) our contact list

Processing Personal Data

EXnatura, as a processor with or without the help of automated methods will have at its disposal a file and will process your personal data. Your data will be stored in a format that allows you to be identified as its subject only for the period required and solely for the purpose of processing. Visitors / users of the Website who are minors do not have the right to register as members and therefore have no obligation to submit their personal information. The account holder on the Website (member) is responsible for any use and maintenance of the confidentiality and security of his password and must immediately notify eXnatura of any use of his account by an unauthorized third party as well as any other case of breach of his electronic account. Only the legal recipients (eg authorized officials) have access to the data whenever necessary. Your data may be transferred to further recipients, who will act in our name and on our behalf in the performance of the contract, in order to achieve the above legal purpose (eg advertising companies - external partners of eXnatura). For the details of the recipients you can submit a request to the address info@exnatura.gr. In addition to the above, your data will not be transmitted to recipient third parties or third countries for commercial or non-commercial purposes without your prior notice and explicit consent.

Your data will be stored for two years from storage, unless required to be maintained by European or Greek law.

Your rights under the General Data Protection Regulation (GPA):

You have the right to know if the personal data concerning you have been, are or will be processed and in any case to request from eXnatura the correction of your personal data if it is inaccurate or their completion in case of deficiencies. When updating your personal information, you may be asked to verify your identity before we can satisfy your request. . You may obtain the personal data relating to you in a structured, commonly used and machine-readable format, as well as forward it, under legal conditions, to another controller without objection, provided that this does not adversely affect the rights and the freedoms of others.
Under the terms of the law you can request their deletion, as well as in certain cases the restriction of the processing they undergo.
You have the right to object at any time to the processing of data concerning you.
You may at any time object to the processing of your data for the purpose of direct marketing, including profiling, if it is related to direct marketing. If this right is exercised, your personal data will no longer be processed for these purposes.
You have the right to object and request a restriction on certain processing of your data. Personal Data Protection in case you consider that your data is being processed illegally.
How to exercise the above rights:

For the exercise of your rights, as well as for any information regarding the processing of your personal data, you can submit a request to the email address info@exnatura.gr. As a rule, your request will be satisfied within one month of receipt. The information, any notification as well as all actions taken under Articles 15 to 22 and 34 of the GDPR, shall be provided free of charge.

Security

EXnatura implements appropriate technical and organizational measures to ensure the appropriate level of security of your data against risks. However, no information system is 100% secure. For this reason we can not guarantee the absolute security of your data.

Privacy Policy and Children

The website is designed and intended for use by adults. If you are a minor under the age limit required by parental consent in your home country, you should check the terms of this Privacy Statement with your parent or guardian to make sure you understand and accept these terms. If it is found that we have collected information from a minor without the consent of the parent or guardian, while such consent should have been obtained, we will delete the information as soon as possible. Access to certain parts of the Website and / or the ability to receive prizes, product samples or other gifts may be restricted to users under a certain age. We may use your personal information to perform age verification checks and apply these age restrictions.

IP ADDRESS

The IP address through which the Computer (s) of the visitor / user / member has access to the internet and then to the Website / Application, is stored and can be used by the page, if necessary, in case of violation of the Terms Use of the Website / Application by the visitor / user / member.

Account Access

When you sign in to our Services, you will remain logged in until you click Sign out of your account. If you use a public computer or share your device with another user, we advise you to disconnect and delete Cookies from your device each time you use the Platform to protect your account and Personal Information. Otherwise, any other device user will be able to see and access your account.

Communication through the website platform

In the event that a user communicates with us through the contact form or in any other way, the provision by the user of his personal data is done voluntarily and exclusively at the free will of the user. We will process such personal data provided only to the extent necessary for that purpose.

Social media networks

Our Website may offer the ability to share on Social Networks and other related tools that allow you to share your actions within the Website with other applications, websites or media, and vice versa. Using such features allows you to share information with your friends or the general public, depending on the settings you have set in your personal profile. Please refer to the privacy policies of these social networking services for more information on how they handle your data.

Special Data Categories

We ask that you do not send us via e-mail and do not disclose your sensitive personal data to us through the use of the communication platform. The processing of personal data in this category does not in any way serve the purpose of the processing, as defined above.

Links

Our website may contain links to other websites. This privacy statement does not apply to user access to other websites. We inform you that this policy may change from time to time. The changes will be displayed here. Prior to any modification of this policy, we will notify you and you will be able to review the revised policy before choosing to continue using our services and products.

COOKIES POLICY
Why we use cookies

We use cookies to personalize content and ads, provide social media features and analyze our traffic. In addition, we share information about how you use our site with social media, advertising and analytics partners, who may combine it with other information you have provided or collected in connection with your use of the Services. their. Cookies are small text files used by websites to make the user experience more effective on a website that you have already visited. This assumes that you are using the same terminal device and the same browser. If so, cookies will remember your preferences, know how you use the website and customize the content they display to make it more relevant to your personal interests and needs. Cookies help us to provide, protect and improve our Products and / or Services.

Cookies we use

Absolutely necessary cookies
Absolutely necessary cookies are essential for the proper functioning of the website, they allow you to browse and use its functions, such as access to safe areas or use the shopping cart. These cookies do not recognize your personal identity. Without these cookies, we can not offer effective operation of our website. These cookies are stored on your computer only during your stay on the website or for the maximum duration of a session.

For example: the absolutely necessary cookies are used so that, when you open the vehicle configurator, you receive a version that corresponds to the amount of data that your current Internet connection can handle. Another example of how these cookies work is that they make it easy to switch from http to https when you switch pages, so that the security of the transmitted data is maintained. In addition, a cookie of this kind is used to store your decision about the use of cookies on the website.

Your consent is not required for the use of absolutely necessary cookies.

Cookies on this website that require your consent
Cookies that are not absolutely necessary in order to use this website as intended, but require your consent in order to be implemented. Without these cookies, features that allow us to easily use our website, such as pre-filled forms, will no longer be available. Settings you make, such as language options, will no longer be saved, so you will be asked to resize them each time you change pages.

EXnatura may embed third-party content on this site. An example is embedding video content on the site. These third-party providers can theoretically place cookies on your device when you visit the eXnatura website, and in this way they can receive information about the fact that you have visited an eXnatura website. Visit the websites owned by these third party providers if you need more information on how to use their cookies.

If you have decided not to give your consent to the use of cookies that require it or if you have revoked this consent, then you will only be provided with the features of the website whose use does not require such cookies. In addition, sites on the site that incorporate third-party content, and which therefore could possibly place third-party cookies on your device, will not be available to you so that third-party cookies may not be placed. You will be informed accordingly. If this happens and you decide that you want to use this content of the website, then you will be able to use it, as long as you give your consent to the use of cookies, including the use of potentially placed third-party cookies. To do this, enable the feature of our website provided for this purpose.

If you do not want to accept cookies at all, then you can make the corresponding setting in your browser.

Statistics cookies
Statistics cookies help website owners understand how visitors interact with pages by collecting and reporting information anonymously.

Performance cookies
With these cookies we collect information about how to use a website and provide you with the best possible user experience.

For example: Cookies help us to route traffic between servers and to understand how fast our Products and / or services are loaded for different users. They also help us to know which pages the visitor opens most often and if the user receives error messages from certain pages. These cookies do not store information that allows the user to be identified. The information collected becomes aggregated and therefore anonymous. These cookies are used exclusively to improve the performance of the website and consequently the user experience.

Cookies for marketing purposes
Marketing cookies are used to track visitors to websites. The intention is to display ads that are relevant and engaging to users and therefore more valuable to third-party publishers and advertisers.

For example: With cookies we can display ads to people who have previously visited the website of a company, have bought its products or have used its applications and suggest products and services based on this activity. In addition, we use cookies to measure the performance of advertising campaigns of companies that use our products and / or services.

For example: We use cookies to count how many times an ad is displayed and to calculate the cost of these ads. In addition, we use cookies to measure how often users click on or view ads.

Cookies help us to display ads and measure their performance in different browsers and on different devices used by the same person